Frequently Asked Questions

EduMate is an AI-powered personal tutoring platform that provides 24/7 instant explanations, practice problems with grading, and adaptive difficulty adjustments for students. It covers Math, English, Physics, and Chemistry across Elementary, Middle School, and High School levels.

Simply type your question and get an immediate response from our AI tutor. The AI explains concepts, generates practice problems, grades your answers, and adapts difficulty based on your performance. It asks follow-up questions to ensure you truly understand.

Yes, EduMate is available 24 hours a day, 7 days a week. Get help with homework anytime, anywhere — no appointment needed.

Unlike a search engine that returns static results, EduMate has a real conversation. It asks follow-up questions, explains your mistakes, adjusts difficulty, and provides a personalized learning path. It remembers your conversation context.

EduMate covers four core subjects: Mathematics (Algebra, Geometry, Calculus, Statistics), English (Grammar, Reading, Writing, Literature), Physics (Mechanics, Electricity, Magnetism, Optics), and Chemistry (Organic, Inorganic, Physical Chemistry).

EduMate supports Elementary School, Middle School, and High School levels. The AI automatically adjusts difficulty based on the grade level you select.

When you start a session, you select your grade level. The AI tailors explanations and problems to that level, and adjusts further based on your accuracy — getting easier if you struggle, harder if you excel.

EduMate offers a Free plan with 20 AI chats per day. Paid plans: Basic at $9.99/month for unlimited chats and single subject, or Pro at $29.99/month for all subjects plus learning reports and priority support.

Yes! The Free plan lets you experience EduMate with 20 AI chats per day across 4 subjects. No credit card required to sign up.

We accept all major credit cards and PayPal through our secure payment provider. All payments are processed by Waffo, our PCI-DSS compliant payment partner.

Yes, cancel anytime from your profile settings. Your subscription remains active until the end of the current billing period. No refunds for the current period, but no further charges after cancellation.

Yes. EduMate generates practice problems and grades your answers, explaining what you got right and where you made mistakes. This helps reinforce learning through immediate, personalized feedback.

AI can make mistakes. If you notice an error, ask the AI to reconsider and it will revise the explanation. For persistent issues, contact our support team and we'll help resolve the problem.

EduMate is a powerful supplement to human tutors, not a replacement. It provides instant 24/7 help that a human tutor cannot match. For complex emotional or highly specialized issues, we recommend consulting a human expert.

Yes. Your chat history and personal data are kept private and secure. We do not sell your data to third parties. See our Privacy Policy for full details.

Your conversation history is stored so you can continue where you left off across sessions. You can delete your conversation history at any time from your profile settings.